FF FAILURE’S FORTUNE

WHO’S TREVOR

Hi, I’m Trevor.

I’ve started several businesses. A lot of them have failed.
All of them have taught me something.

I’ve spent 20+ years learning, building, failing and doing it all over again. The first time, I started with nothing. No lessons, no playbook. I built, I failed, I got back up. The next time I started a little higher, with a few lessons in hand. Then I failed again, learned more, and started higher still.

Farms, trading floors, helicopters, heliports, tourism, software, manufacturing, service businesses. Zoning boards, city, state and federal agencies, lobbyists, lawyers, engineers, and every kind of red tape you can imagine. I plowed through all of it, and every round stacked more lessons. Over time those failures turned into a foundation, and things started to work.

I’m not an expert at anything, and I’m not here to tell you how to do it. I’m still learning every day. I just have a lot of scars, and a lot of tools and resources I picked up along the way. I’d rather share them, and hear your stories too, so we can all get where we’re going a little faster and with a little less pain.

Trevor Heffernan seated in a leather chair

The honest numbers.

Most of them came with a lesson attached. Some of them cost a lot.

12

businesses started

4

still running today

$20M+

capital raised and put to work

40+

investors who took a chance on me

$20M+

in revenue to date

100K+

passengers flown, the largest helicopter operation in the Midwest

1st

and only private heliport approved in a major U.S. city

20+

years of building, failing and learning

THE STORY SO FAR

Down, then up. Over and over.

2004

The farm

Helped start a fall festival on our family farm. My first lesson in what makes people have a great day. My aunts run it today.

Farm festival photo placeholder

THE 2000s

The trading pit

Traded as a local in the lean hog pit at the CME, started a managed futures fund called Alpha Group Trading, and ran the farm at the same time. Learned about risk, mostly by losing.

Trevor on the CME trading floor

2010–2011

Stuck in traffic

Sick of sitting in traffic on the drive to the farm, I learned to fly and bought my first helicopter.

Trevor with his first helicopter

2011–2015

Fighting City Hall

Started flying tours out of Chicago Executive Airport (the old Palwaukee) in 2012 while chasing the city for a downtown heliport. It took until 2015 to get it approved.

Trevor presenting heliport plans at a community meeting

2016–2019

Learning everything the hard way

Opened downtown in 2016 and grew into the largest helicopter operation in the Midwest. Made every mistake along the way: wrong vendors, wrong structure, fights with the city, the federal government and just about every agency there is. Slowly figured it out.

The Chicago Helicopter Experience team and fleet at the heliport

2019

Doing it right, take two

Took everything I’d learned and rebuilt from scratch as Midwest Aviation. New investors, a clean structure, a new heliport. We moved in on January 1, 2020. Everything was finally set up right.

Floor plans for the new heliport

2020

Losing it all overnight

Then COVID. It was gone.

The hangar in spring 2020

2020–2022

Fighting the world

Winding it all down took two years: bankruptcy, creditors, lawyers. Probably the most I’ve ever learned in one stretch. At the same time I was hustling to survive: boat charters, importing PPE, starting an advising business, applying for jobs.

Boat photo placeholder

2021–2024

Finding my way

Helped rebuild Blue Hawaiian after COVID. Worked with Anchor and SITE Technologies. Applied at the aviation companies that looked like a perfect fit, and nobody wanted me. I’ll be real, I was pretty down. The whole time I kept tinkering with Taggable on the side.

Trevor in a working session

2024–2026

Showing what I can do

Got the chance to build FoodCycler’s commercial division from zero, and did. Kept building Taggable at night and on weekends.

FoodCycler photo placeholder

2026

All in, still learning

This summer I left FoodCycler and went all in on Taggable. I still run The Chicago Captain, and now Failure’s Fortune. Still building, still failing, still learning.

Trevor writing in a notebook

WHAT 20 YEARS TAUGHT ME

Farming, trading, aviation, tourism, food waste, software, boats. Very different worlds. Every one came down to the same four things. I’m still working on all four.

People.

Every business is a people business. Find good people, inspire them, motivate them and keep them.

Processes.

Find the simplest way to get it done, then document it so anyone can learn it, repeat it and scale it. You can’t do all the work forever.

Action plan.

See where you are and where you want to go. Connect the dots with small, doable steps, then take the first one.

Learning.

No one is coming to save your business. Spot the next skill you need, learn it fast, then hand it off.

The Chicago Helicopter Experience team lined up in front of the fleet at the downtown heliport, with the skyline behind

2011 TO 2020

My business master’s degree.

Ten years, three vertically integrated companies, one downtown heliport, and hundreds of failures along the way. Every lesson I use today came out of them.

My Chicago Helicopter Experience.

Most people around me today never saw this chapter. For ten years I ran Chicago Helicopter Experience, and it became the largest helicopter operation in the Midwest.

We bought land on the Chicago River, fought City Hall for four years, built a private heliport downtown, and flew more than 100,000 people over the city.

It’s where I learned almost everything I know about business, mostly by getting it wrong first. Aviation, real estate, government, fundraising, marketing, software, hiring, crisis. And then I watched it all disappear in 2020.

WHAT IT TOOK

10+

years running it

100K+

passengers flown, without an incident

17·3·3

city, state and federal hearings for the heliport

11

agencies that had to sign off

2

FAA air carrier certificates

29,000

gallon fuel farm on the Chicago River (the limit was 2,000)

7

aircraft types tried before we got it right

50+

full-time team, plus seasonal crew

1,100+

five-star reviews

At one point Groupon’s single biggest vendor, and the Mayor’s go-to way to show off the city.

THE COURSES

What ten years of helicopters taught me.

101Aviation and the FAACertificates, maintenance, pilots, safety. No shortcuts, ever.
102Real estate and developmentBuying land, zoning, building a heliport and a fuel farm from nothing.
201Government and politicsHearings, aldermen, community meetings, lobbying. Patience is a strategy.
202Raising moneyInvestors, loans, leases, and a cap table I’d do very differently. It’s why Midwest Aviation happened.
301Marketing and salesStreet teams, ads, Groupon, Instagram, a brand people talked about.
302Operations and softwareWe built our own software to run everything. The photo system became Taggable.
401PeopleHiring, training and letting go. A team of 50+ in a dangerous, regulated business.
499Losing itThe wind-down, bankruptcy, creditors. The most expensive class, and the one I learned the most from.

FROM THE ARCHIVE

A Chicago Helicopter Experience helicopter over the skyline The downtown heliport with the team and fleet Guests filling the heliport terminal A neighborhood flyer opposing the heliport The photo system on tablets at the heliport Trevor during a TV interview at the heliport

AS SEEN IN

Chicago Reader I Am Chicago feature
Chicago Reader
Modern Luxury Men's Book feature
Men’s Book
Fox 32 segment at the heliport
Fox 32
ABC 7 interview
ABC 7

Almost everything I’ve built since came out of those ten years.

WHAT CAME OUT OF IT · RUNNING TODAY

The guest photo kiosk at the heliport, where Taggable started
RUNNING · MAIN BUSINESS

Taggable

Guest photo, video and on-site revenue for tours and attractions. “The best day of their trip. In their hands before they leave.” It started as the photo system at our heliport.

taggable.com →
RUNNING

The Chicago Captain

Private boat days on Lake Michigan, captain included. I started it during COVID to keep the lights on.

thechicagocaptain.com →
Boat day photo placeholder
Trevor with an operator partner at the Grand Canyon
RUNNING

Failure’s Fortune

This. Plus what used to be TJH Advising: if you want help building, fixing or rebuilding something, let’s talk. Heff Holdings holds my investments and assets, including the boat.

Get in touch →

EVERY BUSINESS SO FAR

What it was. What happened. What it taught me.

01Susanna Farms2004–2013FAMILY-RUN+

Fall festival on our family farm. My aunts run it now.

What it taught me: [YOUR LESSON]

02Alpha Group Trading2009–2014CLOSED+

A managed futures fund trading livestock and ag spreads.

What it taught me: [YOUR LESSON]

03Chicago Helicopter Leasing2011–2019CLOSED+

Owned the aircraft and leased them back to the operating company.

What it taught me: Own the asset when you can. [REFINE]

042420 S Halsted LLC2011–2019CLOSED+

Bought the land, won the city approvals and built the downtown heliport.

What it taught me: If you’ll grind through the red tape, the red tape becomes your moat. [REFINE]

05Chicago Helicopter Experience2011–2019CLOSED+

Tours and charters. The largest helicopter operation in the Midwest.

What it taught me: [YOUR LESSON]

06Midwest Aviation2019–2020CLOSED+

The rebuild: new structure, new investors, new heliport. Then COVID.

What it taught me: You can do everything right and still get wiped out. Plan for what you can’t control. [REFINE]

07Bioworks Global2020–2021CLOSED+

Imported PPE from China for local hospitals and schools during COVID.

What it taught me: See the window, move fast, and know when to close it. [REFINE]

08The Chicago Captain2020–nowRUNNING+

Private boat days on Lake Michigan.

What it taught me: [YOUR LESSON]

09Heff Holdings LLC2020–nowRUNNING+

Holding company for my assets and investments.

10Digital Media Share / Taggable2020–nowRUNNING+

Guest photo, video and revenue platform for tours and attractions.

What it taught me: Duct tape gets you to market. It won’t get you to scale. [REFINE]

11TJH Advising2020–nowRUNNING+

Advising founders and operators. Now part of Failure’s Fortune.

What it taught me: [YOUR LESSON]

12FoodCycler Commercial2024–2026BUILT & EXITED+

Built the commercial food-waste division from zero.

What it taught me: “It’s basically done, just sell it” usually means it isn’t. [REFINE]

REBUILT AND HELPED

Blue Hawaiian HelicoptersManaged the reopening after COVID and rebuilt operations at every base
Helicopter Flight ServicesRebuilt the guest experience
AnchorBuilt the helicopter module for their booking platform
SITE TechnologiesDeveloped the corporate strategy and product plan
Food Cycle ScienceBuilt the commercial division

WHAT I WANT TO SHARE

The best thing I have now isn’t a business. It’s the people, tools and playbooks I’ve collected from getting things wrong. I want to put all of it on the table.

Lawyers and accountants who’ve saved me. The AI setup I use to run three companies. Systems for hiring, ops and sales.

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